Thursday 24th September 2009

Venue:  Dominion Theatre, Tottenham Court Road, London,  W1T 7AQ, Tel. 0207 927 0941.

Speakers included:  Joyce Parkinson, Becky Simpson & Derek Bishop, Power Train, Hendrix The Dog Productions & Paul Lewis

 

Speakers:

"Just Perfect Analysing Ltd" - Joyce Parkinson, MBIG (Dip), on "Talk on Handwriting Analysis".
"Leading Through a Downturn: Turning Managers into Leaders" - Becky Simpson, Contact Centre Director, First Info Ltd & Derek Bishop, Director, Abeo Consulting
Case study - Lucy Davies, Training Consultant, Power Train (UK) Ltd
"A Dramatic approach to customer service training"- Hendrix The Dog Productions
"Shape Your Destiny"- Paul Lewis, Head of Customer Service for Lloyds Banking Group & Vice President for the ICS

This meeting was said to be the best meeting yet.

 agenda