The following is a list of members, full contact details are only available to paid up members by logging in with password and username.
A
Wendy Aldiss, Consultant and Trainer, Inbound Outbound
B
Caroline Bell, CSC Training Manager, Land Securities Trillium
Amanda Booker, Team Leader Member Services, Cornish Mutual Assurance Company Limited
Robbie Bradley,Telebusiness Team Leader, Unilever Foodsolutions
Richard Brown,Managing Director, North Star Consultancy
Carol Butler, Senior Manager, Commercial Relationship Support, LloydsTSB
Tracey Byrne, Global Chief Operating Office - Barclaycard
C
David Camps Pons, Front Office Agent, Hotel Palladium, Mallorca
Niall Cluley, Learning & Development Manager (UK), Vodafone
Joyce Coleman, Customer Service Development Manager, Bord Gáis Networks, Ireland
Maggie Colman, Director, Mulberry Business Training
John Connolly, Service Excellence Manager, Centrica
Sarah Cook, Managing Director, The Stairway Consultancy Ltd
Peter Cooksley, Director, Top Banana Training Ltd.
Phil Cope, Senior Trainer, Orange Talent
D
E
Jonathan Earnshaw,Customer Service Manager,Anchor
Stephanie Edwards, Director, Customer 1st International
F
Wendy Fetteroll, CSC Training Officer, Land Securities Trillium
G
Margaret Gantley, Customer Care Manager, Bord Gáis Networks, Ireland
Clarissa Gent, Key Account Team Manager, Rackspace
Jonathan George, Head of Call Centre Services, Specsavers Optical Group
H
Chris Hales, Field Sales & Chain Accounts, Unilever Foodsolutions
Sarah Hall-Attah, Telebusiness Manager, Unilever Foodsolutions
Caroline Hardwicke, Senior Consultant, Harding & Yorke
Nick Hardy, Performance System Analyst, Central Networks
Jennifer Harte, Customer Complaints Manager, Bord Gáis Networks, Ireland
Ray Harrison, Operational Training and Service Quality,Global Chief Operating Office,Barclaycard
Nickie Hawton, Principal Consultant, Harding & Yorke
Steve Hemsley, Director, Hendrix The Dog Productions Ltd
Carl Henshaw, Stakeholder Relationships Manager, Central Networks
Jo Higton, Head of Learning, Customer Plus - www.customerplus.co.uk
Henry Hopkins, Director,Accelerator Solutions
Tim Hopton, Training Manager, Global Chief Operating Office, Barclaycaard
Martin Howe, Managing Director, Time for Change
I
J
K
Imran Kirby, Development Trainer, Orange Talent
L
Geoff Langston, Managing Director, Arizion Limited
Sean Lawlor, Rackspace
Donna Lovitt, National Sales Training Manager, Unilever Foodsolutions
M
Rachel Mace, Senior Training Advisor, Global Chief Operating Office, Barclaycard
Esther Manwaring, Talent & Development Business partner, Orange Talent
Neil Miles, Learning & Development Manager, British Gas - Premier Energy
William Montgomery, Chief Executive, ASKTEN
Bernard Mooney, Customer Administration Manager, Bord Gáis Networks, Ireland
Corinne Morris, Designer, Orange Talent
Annie Mulady, Managing Director, Mulady Solutions
N
O
Frea O'Brien, Managing Director, Customer First UK
Paul O'Donoghue, Head of Workflow, Bord Gáis Networks, Ireland
Nathan O'Reilley, Operations Manager, Tower 42
Lynne Oliver-Walsh, Training Manager, Global Chief Operating Office, Barclaycard
Bukola Olofinjana, Principal consultant, BK Executive Consultancy
P
Elaine Phillips, Departmental Trainer, DAS Legal Expenses
Judith Pilcher, Technical Adviser - Training Team, Skandia UK
Sharon Plowright, Member Services Manager, Cornish Mutual Assurance Company Limited
Yvon Poland, Curriculum Manager, Learning & Development,Aviva
Q
R
Lorraine Reddington, Customer Liaison Manager, Central Networks
Howard Rose, Principal, Inspire Development
S
Mandy Scott-Hopkins, Learning Partner, O2
Michael Shane, Business Associate, Mind International Training Associates
Jane Sherwood, Learning and Development Officer, Bracknell Forest Borough Council
Giles Slinger, Managing Director, Transparent Consulting Ltd
Geoff Slone, Training & Development Manager, Anchor Trust
Dale Smith, Managing Director, Bridge Training & Events
Mandy Stephens, Director, PhoneCoach Ltd
Drew Stevens-King, Culture & Development Manager, Butlins Skyline
T
Peter Tattersall, Director, Tattersall Training
Adeline Thomas, Staff Liason Manager, London Borough of Lewisham
Jamie Thorpe, Head of Commercial Relations-Learning & Measurement, Grass Roots
Marie Tucker, C/O Douglas Clydesdale, Royal Bank of Scotland
U
V
Charmaine Vallance-Poole, Customer Service Manager, Paragon Fleet Solutions
W
Sarah Whelan, CSC Training Co-ordinator, Telereal Services
Gemma While,Team Leader Member Services, Cornish Mutual Assurance Company Limited
Shirley White, Team Leader Member Services, Cornish Mutual Assurance Company Limited
Stephen Whitton, Director, S.S.W. Associates Ltd
Alex Wilkes, Customer Service Strategy and Improvement Manager,Central Networks
Derek Williams, Chief Executive, The WOW!Awards Ltd
Simone Wolley, Customer Services Manager
Y
Anita Yandell-Jones, Operations Manager, DAS Group
