Future Events

15 March 2012 - REACH FURTHER - LEEDS

          

Venue: Reach Further, Leeds

Hosted by: Reach Further

Sponsored by: Weetwood Hall Conference Centre & Hotel

Speakers:

Liz Cable, Managing Director, Reach Further
Helen Hamilton, Owner, Helen Hamilton
Elaine Hanzak-Gott, Inspirational speaker and author
Dave Bradley, Development Director, Paradigmantics
John Hotowka, Speaker, Humorist & Magician

Agenda

Wednesday April 18th 2012 - LONDON

Venue: tbc

Speakers:

Graham Frost, Customer Service Trainer, WorldHost Principles - 'Creating a Customer Service Culture' 
Dave Evans, Stratagem+ Group
Lise Moen, Nordcape

Wednesday May 23rd 2012 - BUTLINS - BOGNOR REGIS  

 

Venue: Butlins, Bognor Regis, Goodwood Suite

Hosted by: Butlins Bognor Regis

Speakers:

Butlins
Liam O'Connell, Business & Culture change consultant, Professional Speaker & Author - "The attitude App" - Employees with the right attitude, pride and passion can become your brand ambassadors.
Lynne Copp, Managing Director, The Worklife Company - 'The Emperor's New Business Clothes'
Patricia Wheatley-Burt, Director, Trafalgar People
Stephen Orme, Customer Services Director, bpi.recycled products -  'Why investing in Customer Service can generate genuine bottom line improvements for a business

July 17th or 18th 2012

Venue: tbc

Speakers: tbc

Customer Service Training Awards

Please note that the Awards on the 15 June 2012 has been postponed to a later date due to unforseen circumstances

Wednesday 19 September 2012 - FAMILY MOSAIC - TOWER BRIDGE, LONDON

Hosted by: Family Mosaic

Venue: Tower Bridge, London

Speakers:
Family Mosaic
further speakers tbc

Max 35 delegates

Thursday 19th October 2012 - LONDON

Venue: tbc

Speakers: tbc

Tuesday 13th November 2012

Venue: tbc

Speakers: tbc

Wednesday 12 December 2012 - Central London

Venue: tbc

Speakers:
Richard Newman, Director & Advanced Body Language Specialist, UK Body Talk Ltd
Professor Malcolm McDonald - 'Big, Powerful Customers--- how to become the buyer rather than the seller'

Should you be interested in hosting any of below events then please email: Anne-Marie Lose

By means of hosting an event we mean: Allocate a room big enough to accommodate a minimum of 40 delegates preferable set up as cabaret style and make it a special day for them to remember your company for. The hosting company will provide lunch and refreshments. During the day we normally include 3 refreshments during the day and a sandwich lunch. The CSTN will provide the speakers, delegate lists, agenda and do the set up in the morning.

As a host of one of our events you will be invited to do a presentation and give a tour of your company. Your company logo will feature on our website as well as all mailings and paperwork about this event. Should you have any other wishes or suggestions then we are always open for new ideas.

Cancellation Policy:

  • Cancellations made more than 14 days prior to the event will receive a full refund if someone else from their organisation is not able to attend.
  • Cancellations made 14 days prior to the event can transfer their place to the next event.
  • Cancellations made 7 days or less to the event will be required to pay in full.

To reserve your place please email Anne-Marie Lose or book on-line by following the links below each event.